FAQ - Foire Aux Questions
📍 Where is the Domaine du Hygge Chalets Lodges & Spa located?
The Domaine du Hygge is located in Anould , in the heart of the Vosges forest , at an altitude of 600 meters , between Gérardmer (10 minutes) and Alsace (30 minutes).
👉 Discover the location on the map
🏡 What types of accommodation do you offer?
The estate offers chalets with private spas and comfortable lodges , nestled in the heart of nature:
- Romantic chalets for 2 people 👉 See the couples' chalets
- Family chalets for 4 people 👉 See accommodations
- XL Chalets for 5 people 👉 Discover
- Chalets for 6 people 👉 Find out more
- Larch chalet for 8 people 👉 See this authentic chalet
- Large Gîte for 12 people 👉 Ideal for groups
🌲 What is glamping at Domaine du Hygge?
Glamping is a contraction of "glamour" and "camping": an unusual, eco-responsible and high-end accommodation .
Sleep in a wooden chalet , enjoy a private spa , a wild setting and hotel comfort in the heart of nature .
👉 Discover glamping in the Vosges
🛁 Do the chalets have a private jacuzzi?
Yes,Each accommodation has a private spa/jacuzzi heated to 38°C, accessible in complete privacy, 24 hours a day .
👉 See all our chalets with private spa
🍽️ What amenities are included in each chalet?
All our chalets are equipped for a stress-free stay:
- Private spa
- Fully equipped kitchen
- High-end bedding
- Hygge atmosphere in natural wood
- Terrace, wood stove or modern heating (depending on model)
🧭 What activities can you do around the Estate?
Discover the must-do activities in the Vosges , summer and winter:
- 🚶♂️ Hikes and walks in the forest 👉 Routes to discover
- ❄️ Skiing, snowshoeing, sledding discover winter activities here
- 🏞️ Lakes & swimming : Gérardmer, Longemer, Retournemer…
- 🐿️ Waterfalls, wildlife , Route des Crêtes…
👉 All activities around the estate
👨👩👧👦 Is the Estate suitable for families?
Yes, we offer family chalets (5, 6, 8 or 12 people) perfect for holidays with children or as a group.
👉 See accommodations for families
💑 Can we come as a couple for a romantic stay?
Absolutely! Our 2-person chalets with private spa , forest view and cozy atmosphere are perfect for a romantic weekend .
🎉 Can we come as a group of friends?
Yes, the Grand Gîte (12 people) or the 8-person larch chalet are perfect for reunions with friends...
But be careful: bachelorette/bachelorette parties are prohibited to preserve the peace and quiet of the place.
📅 What are the booking and cancellation conditions?
- Online reservation, personal and non-transferable
No right of withdrawal (article L.221-28 of the Consumer Code)
🕓 What are the arrival and departure times?
- Arrival (check-in) : from 4 p.m.
- Departure (check-out): until 10 a.m.
💳 Is a security deposit required?
Yes, a secure security deposit is required before the stay , via our partner Swikly.
👉 Consult the general conditions
❄️ Is the estate open in winter?
Yes, the chalets are open year-round . In winter, the roads are plowed, but snow tires and chains are recommended .
🛍️ What shops and restaurants are nearby?
- 5 min : supermarket, bakeries (Laroche, Tisserand), restaurants in Anould (Don Camillo, Ferme du Ray Monts)
- 10 min : Gérardmer
- 40 min : Colmar and Alsace
🐾 Are pets allowed?
Some accommodations accept pets under certain conditions.
👉 See pet-friendly accommodations
🌿 Why choose Hygge Chalets over a traditional hotel?
- Private spa in each accommodation
- Immersive experience in the heart of nature
- Warm and woody atmosphere
-Great privacy and freedom from hotel structures
💻 Can we book directly on the website?
Yes, it's even the best way to benefit from the best rates and up-to-date availability , without commission.