SAS HYGGE CHALETS
These General Terms and Conditions of Sale (GTC) define the rights and obligations of the parties in the context of the remote booking of tourist accommodation services offered by SAS HYGGE CHALETS , operator of the Domaine du Hygge Chalets Lodges & Spa .
The Domaine du Hygge is a place of relaxation, well-being and rejuvenation , exclusively dedicated to a clientele seeking calm, tranquility and respect for the natural and human environment .
Therefore, any reservation implies full and complete adherence to this philosophy .
The client expressly acknowledges that the Domaine is not suitable for festive stays, private events, noisy gatherings or celebratory activities.
These terms and conditions apply to all bookings made via the online booking platform or any other sales channel.
The customer selects the services offered on the booking platform.
He acknowledges having reviewed all the necessary information before any validation and is solely responsible for the choice of services booked.
The reservation is considered firm and final upon validation of the reservation process and acceptance of these Terms and Conditions.
The reservation is made via an online form.
The customer certifies the accuracy of the information provided and expressly accepts these Terms and Conditions before final validation.
Bank details are required to guarantee the reservation.
A confirmation is sent by email.
It serves as a contract and summarizes the services booked, prices, applicable pricing conditions and the establishment's contact details.
In accordance with Article L.221-28 of the Consumer Code , the customer does not have a right of withdrawal.
Cancellation and modification conditions are specified in the fare conditions selected during booking.
All reservations are personal, nominative and non-transferable .
The Domaine du Hygge is strictly reserved for customers seeking peace, relaxation and well-being .
Therefore, the following are formally and strictly prohibited , without exception:
Any failure to comply with these essential rules will immediately and automatically result in:
These measures are expressly accepted by the customer at the time of booking.
An identity document may be requested upon arrival.
The client agrees to comply with the internal regulations, safety instructions and all facilities made available.
Any behavior contrary to public order, morality or the tranquility of the Estate may justify immediate expulsion without compensation.
The establishment cannot be held responsible:
Any complaint relating to the stay must be made in writing within a maximum of 8 days after departure.
Prices are shown in euros, including all taxes.
Tourist taxes and optional services are not included unless otherwise stated.
Bank details are required to guarantee the reservation.
Depending on the selected rate, prepayment or payment on site may be required.
A security deposit of €1,000 is required, in the form of a bank imprint, no later than 72 hours before arrival .
This deposit covers, in particular:
Without a security deposit, access to the accommodation will be refused and the reservation cancelled without refund.
The deposit is released within 7 days after departure, subject to a satisfactory inventory of fixtures.
The data collected is necessary for the execution of the contract.
In accordance with current regulations, the customer has a right of access, rectification and deletion.
Acceptance of the terms and conditions and validation of the reservation constitute an electronic signature with probative value.
Neither party shall be held liable in the event of force majeure.
These terms and conditions are governed by French law .
Any dispute falls under the exclusive jurisdiction of the French courts.
Pets are only allowed in authorized accommodations , subject to the following conditions:
Any breach of these rules may result in the interruption of the stay without refund.
